This article is a part of the  Payment Processing Software / Credit Card Software Knowledge Base. 

The Datawire error is due to upgraded SSL Certificate procedures on the processor side.

To resolve:

1) Update the machine with all the latest windows patches, in particular the SSL certificate patch.

2) Upgrade to the latest version (at least 4.1 Build 1102 GA)

or

2) Lower Internet Expolorer Security under Tools->Internet Options->Security

3) If you are using Vista and the error persists,  using Internet Explorer on your Vista machine, access https://vxn1.datawire.net and the appropropriate root certificate will be installed. Internet Explorer will display, “Hello World!! If you are reading this page, you have successfully connected to this webserver”. Restart creditline to allow the root certificate to become available to the API.

Not finding all the answers? Try searching the Online User Guide and Manual!

- 911 Software Team - http://www.911software.com