This article is a part of the  Payment Processing Software / Credit Card Software Knowledge Base. 

Q. Error SERV NOT ALLOWED or UNAUTHORIZED or NOT SUPPORTED

A. A card type is present in the batch (usually American Express or Discover) that is not enabled by the processor. If you intend to accept this card type, please contact the bank/processor and let them know. If the card it stopping the batch, you may need to void it before proceeding.

Use this procedure to determine the source of the error: "Finding Bad Transactions in Batches" http://911software.com/credit_card_processing_software/index.php?title=CreditLine_Troubleshooting#Finding_Bad_Transaction_In_Batches

 

Not finding all the answers? Try searching the Online User Guide and Manual!

- 911 Software Team - http://www.911software.com