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Payment Processing Software Knowledge Base .: Operational Issues .: Error Messages .: AMEX or Discover Do Not Auth or Batch

AMEX or Discover Do Not Auth or Batch

This article is a part of the  Payment Processing Software / Credit Card Software Knowledge Base. 


Q. AMEX and/or DISCOVER cards give me errors during authorizations and/or batch.

The errors can be:

  • SERV NOT ALLOWED
  • UNAUTHORIZED TRANS
  • NOT SUPPORTED
  • AUTH TYPE and AUTH SRC

 

 A. The card type (usually American Express or Discover) is not enabled by the processor. If you intend to accept this card type, please contact the bank/processor and let them know. Amex can also be setup as Reverse PIP (split-auth and split-settle) for high speed IP (not dial-up) accounts only.

Not finding all the answers? Try searching the Online User Guide and Manual!

- 911 Software Team - http://www.911software.com
Article 036
Created 7-29-2009
Modified 7-29-2009
Author admin
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