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Payment Processing Software Knowledge Base .: Operational Issues .: Error Messages .: ER: Cannot Find Transaction (JONAS)

ER: Cannot Find Transaction (JONAS)

This article is a part of the  Payment Processing Software / Credit Card Software Knowledge Base. 


 Jonas programs can only accept 4 digit transaction
numbers from the server.  CreditLine can handle up to 9 digits.

If you are getting this error, you need to make sure they have the 4 digit version, or upgrade to the
latest version.

If you can see a long number like this in the ANS file: "Y00170Z05090001", upgrade to the latest version and check again.

Alternatively, if the version supports it,  you can change the following setting in 911_ccv.ini:

in the [SeqNum] section:

TransNumMod=10000

Not finding all the answers? Try searching the Online User Guide and Manual!

- 911 Software Team - http://www.911software.com


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